Privacy Policy

Introduction

Adventist Aviation Association South Queensland (referred to as “we”, “us”, or “our”) is committed to protecting the privacy of the personal information we collect and handle. This Privacy Policy describes how we collect, use, store, disclose, and otherwise handle personal information in connection with our website at [website URL] and any related services, platforms, or applications we operate.

We are bound by the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Where we operate in or serve individuals located in other jurisdictions, we also comply with applicable local privacy and data protection laws, including the General Data Protection Regulation (GDPR) where relevant. 

If your organisation does not operate under Australian law, replace the regulatory references above with the applicable legislation for your jurisdiction (e.g. GDPR, CCPA, POPIA, PDPA).

Information We Collect

We may collect the following categories of personal information:

Information You Provide Directly

This includes information you give us when you register for an account, complete a form, make a donation, purchase a product or service, subscribe to a newsletter, attend an event, or otherwise communicate with us. Examples include:

Name, postal address, email address, and telephone number; date of birth; payment and billing information (processed securely through third-party payment providers); membership or volunteer details; event registration and attendance records; correspondence and feedback you send us; and any other information you choose to provide. 

Tailor the list above to match the specific types of personal information your organisation actually collects.

Information Collected Automatically

When you visit our website or use our digital services, we may automatically collect: IP address, browser type, operating system, device identifiers, pages visited, time spent on pages, referring URLs, and general location data derived from your IP address.

Information from Third Parties

We may receive personal information about you from third parties, including social media platforms (where you interact with us through those platforms), partner organisations, public databases, and referrals from other individuals.

Sensitive Information

We will only collect sensitive information (such as religious beliefs, health information, or cultural background) where you have provided explicit consent, where it is required or authorised by law, or where it is necessary for the establishment, exercise, or defence of a legal claim.

For churches and faith-based organisations: religious affiliation data is classified as sensitive information under most privacy frameworks. Ensure you have a lawful basis (typically consent) for collecting this data.

How We Use Your Information

We use the personal information we collect for the following purposes:

To provide, operate, maintain, and improve our services and programs; to process transactions, donations, and payments; to communicate with you, including sending newsletters, updates, event information, and responding to enquiries; to manage memberships, volunteer programs, and community engagement; to comply with our legal and regulatory obligations; to protect the safety and security of our users, staff, and community; to conduct research, analysis, and reporting to improve our operations; and for any other purpose to which you have provided consent.

Customise the purposes listed above to reflect your organisation’s actual use of personal information.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and understand user behaviour. You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our website.

We may use third-party analytics services such as [e.g. Google Analytics, Matomo, Hotjar] which may set their own cookies. Please refer to the respective third-party privacy policies for information about their data practices. 

How We Share Your Information

We may share your personal information with:

Service providers and contractors who assist us in operating our services (e.g. payment processors, email platforms, hosting providers, IT support); affiliated or partner organisations where necessary for the delivery of services or programs; government or regulatory bodies where required by law or to comply with legal processes; professional advisers including legal, accounting, and insurance providers; and any other party with your express consent.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Storage and Security

We store personal information using a combination of secure electronic databases and, where applicable, physical records. Our data may be stored on servers located in Australia and the United States. Where data is transferred outside your country of residence, we take reasonable steps to ensure that it remains protected in accordance with applicable privacy laws.

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure network infrastructure, and staff training. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. When personal information is no longer needed, we will take reasonable steps to securely destroy or de-identify it.

Your Rights and Choices

Depending on your jurisdiction, you may have the following rights in relation to your personal information:

The right to access the personal information we hold about you; the right to request correction of inaccurate or outdated information; the right to request deletion of your personal information (subject to legal obligations); the right to withdraw consent at any time (where processing is based on consent); the right to object to or restrict certain types of processing; the right to data portability (where applicable); and the right to lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us using the details provided in Section 12 below.

If you are not subject to GDPR, you may wish to simplify this section to reflect only the rights available under your local legislation.

Children’s Privacy

Our services are not directed at children under the age of [13/16/18 – select the appropriate age for your jurisdiction]. We do not knowingly collect personal information from children without verified parental or guardian consent. If we become aware that we have inadvertently collected such information, we will take reasonable steps to delete it promptly.

Third-Party Links

Our website and services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. The updated version will be posted on our website with a revised “Last updated” date. We encourage you to review this page periodically. Where changes are material, we will make reasonable efforts to notify you directly (e.g. by email or website notice).

Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal information, please contact us:

Adventist Aviation Association South Queensland

Privacy Officer    :  David Edgar, President

Address                :  P.O. Box 2352, Mansfield, 4122, QLD, Australia

Email                    :  aaasqc@adventist aviation.com.au

Phone                   :  07 3218 7777

If you are not satisfied with our response, you may lodge a complaint with [the Office of the Australian Information Commissioner (OAIC) / your relevant supervisory authority].